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We're here to make your Ioannina experience unforgettable.

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App Issues

Having trouble with the app? Crashes, bugs, or features not working as expected?

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Content Updates

Found outdated information? Know a hidden gem we should feature? Let us know!

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Billing & Purchases

Questions about Trip Pass, subscriptions, or refunds?

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Business Inquiries

Interested in becoming a Verified Partner or collaboration opportunities?

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Frequently Asked Questions

Yes! Ioannina App is designed to work fully offline. Download the destination pack once, and you'll have access to all recommendations, maps, and content without an internet connection.

Our recommendations are curated by local experts and editors. We never accept payment for ranking positions — every suggestion is based on quality, authenticity, and relevance to your travel context.

Trip Pass is a one-time purchase (€3-€6) that unlocks premium features including offline destination packs, audio walking tours, and advanced itinerary planning tools.

Digital Souvenirs are collectible memories from places you visit. Check in at locations to collect unique digital mementos — they're your personal travel journal and proof of exploration!

No. Location data is only used on your device to provide relevant recommendations. We don't track, store, or share your location with anyone. See our Privacy Policy for details.

We're launching soon! Sign up on our homepage to be notified when Ioannina App is available on iOS and Android.

Still need help?

Our support team typically responds within 24 hours. We're happy to assist with any questions.

info@ioannina.blog